Last Updated on: 10th May 2024, 05:01 am
In a significant development within the cleaning services sector, MCS Cleaning & Maintenance LTD of Leicester has acquired the well-established Gemclean LTD of Berkshire. This acquisition sees a family legacy passed from the founders, Jack and Karen Hobbs, to their daughter and son-in-law, Kelly and Tim Blacknell, who currently lead MCS Cleaning & Maintenance LTD.
Founded in 1977, Gemclean LTD started as a small window cleaning business and evolved to offer comprehensive services including carpet, upholstery, and commercial office cleaning. The company’s growth was fueled by its exceptional commitment to customer satisfaction, a principle vividly captured in Jack Hobbs’ guiding mantra: “Take care of the edges, and the middle will look after itself.”
With Jack Hobbs retiring at 72, the future of Gemclean LTD is in familiar hands. Kelly grew up immersed in the family business, learning the intricacies of thorough cleaning and customer care from her parents.
“I am so proud of both my parents and all their hard work and dedication to their business and teaching us that hard work goes a long way,” Kelly remarked, praising her father’s dedication to excellence. “He would always go that extra mile for his customers and team even when they didn’t expect it.”
Kelly and Tim Blacknell have embedded similar values in their own venture, MCS Cleaning & Maintenance LTD, where personal recognition and customer care remain paramount. Kelly emphasizes, “From handwriting everyone’s birthday cards to recognising people’s achievements with Spin the Wheel and Site of the Month, the business is committed to upholding the same level of care and dedication that our customers have come to expect.”
As Gemclean LTD transitions into the broader MCS Cleaning & Maintenance LTD family, the combined entity is set to continue providing top-tier cleaning services across Berkshire and expand its reach, maintaining a legacy of quality and customer-focused service.
