Last Updated on: 27th March 2025, 06:22 pm
jaam automation, a prominent name in business process automation, has today revealed its expansion into the rapidly advancing realm of agentic AI – signalling a new chapter in intelligent automation.
The company’s latest initiative will see AI agents integrated into business workflows, enhancing automation capabilities with smarter decision-making and greater autonomy. These AI agents will not only support more streamlined operations but also allow employees to focus on strategic, high-impact tasks.
Andrew Murphy (Murph), Chief Strategy Officer at jaam, stated: “Agentic AI has exploded onto the scene and is poised to be the biggest enabler in automation that we have seen in over a decade. The jaam team are experts in process automation, and we know that this technology is the next step in unlocking smarter, more dynamic business processes. We are here to help our clients harness its power today, while laying the groundwork for even bigger possibilities tomorrow.”
jaam automation has always operated at the forefront of the industry, known for its partnerships with elite technology providers and a focus on results-driven automation strategies. Its pivot into agentic AI marks a natural evolution, designed to bolster existing solutions and unlock new levels of speed, accuracy and adaptability.
Current clients using low-code platforms such as those provided by jaam’s strategic partners, Nintex and Microsoft, will soon be able to deploy AI agents within their processes. For those beginning new automation journeys, the jaam team will offer bespoke guidance on where and how to integrate agentic AI most effectively – ensuring maximum benefit with minimal risk.
Graham Penman, Chief Technology Officer at jaam, explained: “Going forward, agentic AI will be a critical component of our business process automation solutions. The ability to have AI agents operating independently, setting their own smaller tasks to achieve bigger goals and continuously improving – all within the limits set – will create process automation systems that are faster, more accurate and capable of proactive problem-solving. It’s a very exciting time.”
To support clients post-deployment, jaam will also roll out comprehensive support packages designed to ensure agentic AI ecosystems run smoothly. These include ongoing agent management, end-user support, platform maintenance and continuous improvement to keep operations flowing seamlessly.
Andrew Murphy concluded: “Above all, the team at jaam automation thrives on innovation, and agentic AI is one of the most exciting advancements we’ve seen. It’s transformative, it’s redefining automation and it’s unlocking a whole new world of possibilities. Just like AI itself, we’re evolving our company to stay at the forefront of automation and to help businesses take advantage of the full potential of this technology.”
For a full breakdown of the new services and insights into jaam automation’s move into agentic AI, head to their newly refreshed website at jaamautomation.com.
